FAQ

Kuaiqu Accelerator provides detailed router configuration tutorials, supporting popular firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The setup steps typically include: 1) logging into the router's management interface; 2) going to acceleration client settings; 3) importing the configuration file provided by Kuaiqu Accelerator; 4) entering your Kuaiqu Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without requiring individual installations on each device.

Yes, Kuaiqu Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K ultra HD video content. Kuaiqu Accelerator regularly updates server IP pools to ensure a stable streaming experience. However, please note that Kuaiqu Accelerator does not encourage users to violate the service terms of any streaming platforms.

Thanks to the efficient design of the WireGuard protocol, Kuaiqu Accelerator has minimal impact on internet speed. In most cases, speed loss is no more than 5-10% of the original bandwidth. In some circumstances, if your ISP throttles certain traffic (like video streaming or P2P), using Kuaiqu Accelerator may actually improve your speed because the encrypted connection prevents ISP deep packet inspection (DPI) and traffic identification.

Yes, the Kuaiqu Accelerator Lightning Version supports up to 6 devices online simultaneously, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on smartphones, computers, tablets, smart TVs, and more, all at the same time without additional fees. For protecting more devices, configuring Kuaiqu Accelerator on your router allows for coverage of all devices in your home with a single setup.

Public WiFi networks are high-risk environments for hackers to steal data. By connecting to Kuaiqu Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing attempts. Kuaiqu Accelerator also offers an automatic connection feature: when it detects an unsecured WiFi network, it will automatically activate accelerator protection.

Yes, the no-logs policy of Kuaiqu Accelerator has been independently audited by the renowned security firm Cure53. The auditing team conducted a comprehensive review of Kuaiqu Accelerator's server infrastructure, codebase, and operational processes, confirming that Kuaiqu Accelerator does not retain any identifiable user data. The complete audit report is publicly accessible on the Kuaiqu Accelerator website.

Yes, Kuaiqu Accelerator offers a native Linux command-line client that supports major distributions including Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features including the WireGuard protocol, split routing, and the kill switch.

Yes, the Kuaiqu Accelerator Flagship Version includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, or avoiding captcha challenges triggered by frequent IP changes. The static IP is allocated solely for your use and will not be shared with other users.

Kuaiqu Accelerator incorporates comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP via WebRTC interfaces; IPv6 leak protection ensures that IPv6 traffic is also safeguarded. You can verify your protection status using the built-in leak testing tool in the Kuaiqu Accelerator client or by visiting third-party testing websites.

Kuaiqu Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Kuaiqu Accelerator's obfuscation mode can help users break free from blocks and regain access to the free internet. However, please note that Kuaiqu Accelerator advocates responsible accelerator usage in compliance with local laws and regulations.

Kuaiqu Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can offer additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure the safety of your payment information.

Kuaiqu Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Yes, Kuaiqu Accelerator provides extensions for Chrome and Firefox. The browser extensions operate lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly suitable for scenarios where a quick IP switch is needed, such as cross-border shopping and price comparisons. The extensions also have built-in WebRTC leak protection and ad blocking functionalities.

Kuaiqu Accelerator offers multiple customer support channels: 1) 24/7 online chat—visit the Kuaiqu Accelerator website to talk with customer support in real-time, with an average response time of under 2 minutes; 2) email support—send an email to support@vpnjs.net, usually replied to within 24 hours; 3) help center—contains hundreds of detailed tutorials and troubleshooting guides. Our customer service team provides bilingual support in both Chinese and English.

Kuaiqu Accelerator's Lightning and Flagship versions include ad blocking and malicious website protection features. This operates at the DNS level, blocking the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution process by maintaining a blacklist with over 1 million rules. This method is more efficient than traditional browser ad blocking plugins, as it prevents unwanted connection requests at the network layer.